Tacx Diagnostic Tool


Welcome at the Tacx Diagnostic Tool. This is a handy tool to report a problem situation and send it directly to Tacx.

This Diagnostic Tool can be used in the following situations:

1. The Tacx Trainer software freezes or crashes.
2. The Tacx Trainer software doesn't start up.
3. Some elements don't work in the software.
4. Videos aren't shown in the Tacx Trainer software.
5. The calibration or wattage information isn't correct.

For problems with license codes you can send an e-mail to: support@tacx.com
Please mention the activation code of your license in your e-mail (example code: 0uFUF-FI182-w38Db-0tR87-3LpDk-763SF).

Working Tacx Diagnostic Tool

The Tacx Diagnostic Tool is an installation program that is installed next to the Tacx Trainer software. Download the program and follow the instructions of the installation program.

When you have successfully installed the Diagnostic Tool, a shortcut appears on your desktop. When you select this, the program will start up.

During the start-up the Diagnostic Tool always checks for updates. Install these when there are updates available.